Your data security is our top priority. RepPlaybook is built with enterprise-grade security controls, independently audited compliance, and complete transparency.
Independently audited and certified to meet the highest security and privacy standards
Independently audited and certified for security, availability, and confidentiality
Full compliance with EU General Data Protection Regulation requirements
California Consumer Privacy Act compliance for data rights and transparency
Information security management system aligned with ISO 27001 standards
Multi-layered protection for your sensitive sales data and training content
Your data is protected at every layer
Granular permissions and authentication
Enterprise-grade cloud infrastructure
Your data stays yours, always
Complete visibility and audit trails
Continuous compliance verification
Security is embedded in everything we do, from development to deployment
Security isn't an afterthought—it's built into every feature from day one. We follow secure development lifecycle practices and conduct regular code reviews and security testing.
We undergo annual SOC 2 Type II audits and regular penetration testing by independent third-party security firms. Our audit reports are available to enterprise customers upon request.
Our 24/7 security operations center monitors for threats continuously. We have a documented incident response plan and will notify customers within 72 hours of any data breach.
You own your data, period. We never sell your data to third parties, and we never use your proprietary training content or call recordings to train public AI models.
All RepPlaybook employees undergo security awareness training and background checks. Access to customer data is strictly limited on a need-to-know basis.
We welcome responsible security researchers. If you discover a vulnerability, please email security@repplaybook.com. We respond to all reports within 24 hours.
All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Database backups are also encrypted, and encryption keys are managed using industry-standard key management systems with regular rotation.
Yes! We support Single Sign-On via SAML 2.0 (works with Okta, Azure AD, Google Workspace, and other identity providers). Multi-factor authentication is available for all users and can be enforced organization-wide.
By default, data is stored in AWS US regions with automatic multi-region replication for redundancy. For enterprise customers, we offer data residency options in EU, UK, Canada, and Australia to meet regulatory requirements.
Yes! SOC 2 Type II reports, penetration test summaries, and security documentation are available to enterprise customers and prospects under NDA. Contact our security team at security@repplaybook.com to request documents.
We have a documented incident response plan and a 24/7 security operations team. In the unlikely event of a security incident affecting customer data, we will notify affected customers within 72 hours and provide regular updates throughout the investigation and remediation.
Our security team is here to answer your questions and provide detailed documentation.